Return Policy

Return & Exchange Policy

All Sales Are Final

As a curated sample sale, all purchases on The Sample Club are final. We do not accept returns or exchanges.

Faulty or Damaged Items

We take quality seriously. If you receive a product that is damaged or faulty, please notify us within 48 hours of delivery by emailing ananaya@thesampleclub.com with:

— Your order number
— A clear description of the fault
— Photographs of the damaged item

Upon verification, we will arrange a replacement of the same product subject to availability. If the same product is unavailable, a store credit will be issued.

Please note:
— Faults reported after 48 hours of delivery will not be eligible for replacement
— Items that have been worn, washed, or altered are not eligible
— Minor variations in colour due to photography or screen settings do not constitute a fault

For any questions regarding your order please contact ananaya@thesampleclub.com.